Product support centers
Latest news from Support
-
The new Adobe Support Portal gives you the ability to easily submit customer service or technical support questions, track the status of your cases, and view a history of all your previous cases with Adobe. Can't find the answers you're looking for in our Knowledgebase? Take advantage of the new Support Portal, or start by watching a short movie on how to submit a web case.
-
Customers enrolled in Adobe's volume licensing programs can add Gold support to get technical assistance with their deployment of Adobe products and solutions. Gold support provides help for your most complex questions, with ongoing access to expert resources. Read an overview of the Gold support plan, and contact your reseller for information on how to purchase Gold support.
-
The Solution Partner Program is designed for companies that provide solution-based sales, systems integration, services, or extended products based on Adobe technology. Three levels of membership provide access to valuable technical, sales, and enablement resources, including software, communications, marketing, and support, to help drive your Adobe business and assist our mutual customers.
-
Did You Know? The Adobe Technical Account Manager (TAM) (PDF, 172k) program is ideal for supporting today's complex IT environments. As an expert on Adobe enterprise solutions, a TAM brings unique insight and ongoing guidance for optimizing your enterprise deployment, best practices, problem avoidance, and support planning throughout the lifecycle of Adobe solutions in your business environment. To learn more about the TAM service, contact your Adobe account manager.
-
Adobe Platinum Maintenance and Support now includes around-the-clock coverage for critical issues. New and current Platinum customers can benefit from comprehensive global management of critical technical issues 24 hours a day and 365 days of the year. Learn more about the new Platinum Maintenance and Support benefits and Adobe's other support plans.
